Why People Hire Us — Honest Answers
We believe in radical transparency. You can always file your claim for free. Here's an honest look at when hiring a professional makes sense — and when it doesn't.
Addressing the Obvious Question
"Why Would I Pay 20% When I Can File for Free?"
This is exactly the right question to ask, and we respect you for asking it. The honest answer: for some people, you shouldn't hire us.
When to File Yourself
- Your claim is straightforward — matching name, current address, active ID
- The amount is small (a few hundred dollars)
- You have time, patience, and organizational skills
- No estate, probate, or multiple-claimant situations
- You're comfortable with government paperwork
When to Hire Us
- Complex estate claim (deceased relative's funds)
- Business or corporate claim requiring EIN verification
- Multiple claimants or heir disputes
- Large amounts where getting it right really matters
- Previous claim was denied or delayed
- You simply prefer someone else to handle it
Why Clients Choose Us
8 Reasons People Hire a Professional
When people choose to hire us, these are the most common reasons. Every one of them is legitimate.
Documentation Expertise
The state has specific, exacting requirements for documentation. We know exactly what's required for each claim type — individual, estate, business — and how to present it. The wrong document or a missing detail can delay or deny a claim by months.
Time & Convenience
The claim process can take dozens of hours: researching requirements, gathering documents, completing forms, following up with the state. Our clients pay 20% to get that time back. For many, that's an excellent trade.
Estate & Heir Claims
Claiming funds on behalf of a deceased person is significantly more complex. It requires legal documentation proving you are an authorized heir or representative. We handle these frequently and know the exact process the state requires.
Business Claims
If your business has unclaimed funds, you need to prove authorized signatory status, provide EIN documentation, and potentially corporate resolutions. Mistakes here can result in outright denial. We handle business claims regularly.
Persistence & Follow-Up
The state processes thousands of claims. Without professional follow-up, claims can stall without explanation. We proactively monitor status, respond to state inquiries immediately, and escalate when appropriate.
Comprehensive Search
We search beyond what's obvious — including alternative name spellings, former addresses, maiden names, related business entities, and accounts you may have forgotten. Clients frequently discover additional funds they didn't know about.
Prior Denial or Delay
If your previous claim was denied or has been stalled for months without resolution, we can review what happened, identify the issue, and resubmit with the correct documentation.
Peace of Mind
Sometimes the value is simply knowing a professional is handling something important. If you have a large claim or are going through a difficult life event (estate, divorce, medical issues), not having to manage this paperwork is genuinely valuable.
Side-by-Side Comparison
Filing Yourself vs. Using Our Service
A transparent breakdown of what each option actually involves.
| What to Consider | Using Our Service | Filing Yourself (Free) |
|---|---|---|
| Cost to you upfront | ✓ Zero — absolutely free to start | ✓ Zero — state process is free |
| Fee on recovery | 20% contingency (after you're paid) | ✓ Zero — you keep 100% |
| Your time investment | ✓ Minimal — mostly document uploads | Can be 10–30+ hours of research and paperwork |
| Documentation guidance | ✓ We provide exact checklist for your case | You figure it out from state website |
| Estate / heir claims | ✓ We handle these routinely | Complex — probate documents, heir verification required |
| Business claims | ✓ We handle these routinely | Complex — corporate documentation required |
| Follow-up with the state | ✓ We monitor and follow up proactively | You must initiate all follow-up yourself |
| If claim is denied or stalls | ✓ We identify the issue and resubmit | You must investigate and refile independently |
| Risk to you if unsuccessful | ✓ Zero — no recovery = no fee | ✓ Zero — state process has no failure penalty |
| Who receives the payment | ✓ State pays you directly — always | ✓ State pays you directly |
An Honest Note
Before You Decide
Before deciding whether to work with us, we encourage you to verify any unclaimed property through the official State of Hawaii database at dollars.ehawaii.gov. If your claim is straightforward, you may be able to file it yourself for free. If the claim involves an estate, a business, missing documentation, or has been denied or delayed, we can help manage the process.
Still On the Fence? Talk to Us First.
Our free consultation is genuinely free — no sales pressure, no obligation. We'll review your situation and tell you honestly whether hiring us makes sense for you.